Last Updated: January 22, 2026

 

 

These Terms & Conditions (“Agreement”) govern the advertising services provided by Onesto Capital Group, LLC (“Company,” “we,” “us,” or “our”) to the client (“Client,” “you,” or “your”). By purchasing services, submitting payment, or checking the box acknowledging acceptance of these Terms, you agree to be bound by this Agreement.

 

1. Services

 

Company provides direct mail advertising and related marketing services, which may include creative design, printing coordination, mailing coordination, list sourcing, campaign management, and performance tracking (“Services”). Specific deliverables and pricing may be outlined in your checkout, invoice, proposal, or onboarding materials and are incorporated into this Agreement by reference.

 

 

2. Term & Cancellation

This Agreement operates on a month-to-month basis and automatically renews each billing cycle.

Either party may cancel by providing at least thirty (30) days’ written notice prior to the next billing date. Cancellation requests must be submitted via email to Marketing@onestocapitalgroup.com or through your client portal if applicable.

Payments already processed are non-refundable once campaign production, printing, list ordering, or mailing preparation has begun.

 

3. Fees & Payment Authorization

By submitting payment information, you authorize Company to charge your payment method on a recurring basis in accordance with your selected plan and pricing.

All fees are billed in advance unless otherwise stated. Late or failed payments may result in service suspension. Client is responsible for all applicable taxes, postage, printing costs, data list fees, and third-party vendor charges unless explicitly included in pricing.

 

4. Campaign Approvals & Client Responsibilities

Client is responsible for reviewing and approving all creative materials, offers, copy, designs, targeting criteria, and mailing lists prior to production.

Once approved, Company is not responsible for errors, omissions, or campaign performance outcomes related to approved materials.

Client warrants that all materials provided to Company:

 

• Do not infringe any intellectual property rights

• Are compliant with all applicable laws and regulations

• Are not deceptive, misleading, or unlawful

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5. Production & Mailing Disclaimer

Mail delivery timelines are subject to printer schedules, postal service timelines, and third-party vendors. Company does not guarantee delivery dates, response rates, conversions, revenue, or campaign outcomes.

Once mail has entered production or postal processing, campaigns cannot be canceled, paused, refunded, or modified.

 

6. No Performance Guarantees

Company does not guarantee campaign results, response rates, conversions, revenue, or return on investment. Advertising performance depends on numerous external factors beyond Company’s control.

Client acknowledges that Services are provided on a best-efforts basis only.

 

7. Intellectual Property

Upon full payment, Client owns final creative materials developed specifically for Client campaigns, excluding Company’s proprietary templates, frameworks, methodologies, processes, or pre-existing intellectual property.

Company reserves the right to display anonymized or redacted campaign samples for marketing or portfolio purposes unless Client requests otherwise in writing.

 

8. Confidentiality

Each party agrees to maintain confidentiality of any non-public business, financial, or proprietary information received in connection with this Agreement and not disclose such information except as required by law.

 

9. Limitation of Liability

To the maximum extent permitted by law, Company’s total liability under this Agreement shall not exceed the total fees paid by Client to Company in the preceding three (3) months.

In no event shall Company be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, business interruption, or reputational harm.

 

10. Indemnification

Client agrees to indemnify, defend, and hold harmless Company and its officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

 

• Client-provided content or data

• Violations of law or third-party rights

• Client’s products, services, or business practices

• Breach of this Agreement

 

11. Compliance with Laws

Client represents and warrants that all advertising content and business practices comply with all applicable federal, state, and local laws, including advertising regulations, consumer protection laws, and data privacy laws.

 

12. Suspension or Termination

Company may suspend or terminate Services immediately for non-payment, unlawful activity, or material breach of this Agreement. Client remains responsible for all outstanding balances incurred prior to termination.

 

13. Force Majeure

Company shall not be liable for delays or failures caused by events beyond its reasonable control, including acts of God, natural disasters, labor disputes, supply chain disruptions, postal service delays, government actions, or technical failures.

 

14. Dispute Resolution & Governing Law

This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflict of law principles.

Any dispute shall be resolved exclusively through binding arbitration or in the courts located in Bergen County, New Jersey, at Company’s discretion.

 

15. Modifications

Company may update these Terms from time to time. Continued use of Services after updates constitutes acceptance of the revised Terms.

 

 

16. Entire Agreement

This Agreement constitutes the entire agreement between the parties regarding the Services and supersedes all prior discussions or agreements.

 

17. Contact Information

Onesto Capital Group, LLC

Email: Marketing@onestocapitalgroup.com

Address: 1250 E Ridgewood Ave, STE 2, Ridgewood, NJ 07450